Fusion CAC User Guide

Welcome to the Fusion CAC Web Application Product Documentation site.

This site is intended for reference by coders, CDS, supervisors, and technical users who need to understand CAC functionality and workflow. This document will explain how to use Fusion CAC, describe the functionality of each CAC feature, identify best practices, and illustrate the benefits provided by the application.

The various chapters within this guide can be navigated using the < (previous) and > (next) buttons at the top-right of your screen, the navigation list on the left, or the search box above the navigation.

Getting Connected

Fusion CAC is a browser-based program, meaning it works entirely within your preffered web browser. This eliminates the need for downloads and installations to offer real-time collaboration for teams.

Supported Browsers

Fusion CAC works on recent versions of the following web browsers:

Accessing the Fusion CAC Coding Application

To launch the CAC application:

Desktop shortcut - Some facilities will put an icon on your desktop or in another location based on how you connect to the hospital network. Click this icon to launch the Fusion CAC application
Using the URL - open your prefered web browser and enter your site’s Fusion CAC server address into the address bar. The server address will be provided by your site administrator or manager. It will usually look something like this: https://dolbeyfusion.test.com/cac2

Once the Fusion CAC application has loaded in your browser, enter the username and password provided to you by your facility, and then press the Login button.

Account Lock-Out

Five consecutive failed logins will cause your account to be locked out of the application. If you are locked out, contact your supervisor.

Two-Factor Authentication (Optional)

Your organization may not have Two-Factor Authentication configured

Two-factor authentication must be configured for your site by the Dolbey Support team. If your site is not using two-factor authentication, this section will not apply to your login process.

If your site is configured for two-factor authentication, after your first login, you will be taken to a screen showing a QR code to scan or a key to enter into an authenticator app on your smartphone.

Once you have scanned or saved the code to your authenticator app, the temporary code for Fusion CAC will appear in your authenticator app with a title similar to this:

Fusion CAC Dolbey Health Production: heminger

At this point, your authenticator app has been configured and will now give you time-based codes to log in to the Fusion CAC coding application.

To view the time-based code when logging into the app, select the entry in your authenticator app. You should see a long sequence of characters that will change every minute. When you login to the Fusion CAC application, you will need to view and enter this key from your authenticator app into the field beneath the password field.

What if I get a new phone?

Your site administrator or supervisor can reset your two-factor authentication setup if you have replaced or reset your phone and no longer have access to the “Fusion CAC” entry in your authenticator application.