Pending Reasons

Pending Reasons

A list of Pending Reasons assigned to the account can be found within the Code Summary viewer below Validation Results.

Pending reasons are used when a chart cannot be completed or routed to another Workgroup. The number of pending reasons selected is unlimited. Pending reasons will be different for each facility based on system configuration specifications. Please contact your manager for definition and use of available pending reasons.

Pending Reasons can be added to the account by clicking on the drop-down menu and selecting the applicable Pending Reason. If the organization has selected to allow a physician to be tied to a pending reason, the user will be prompted to assign a physician to the pending reason, and will see an additional physician field in the list of pending reasons.

If a pending reason is added to an account, the Submit button will be grayed out and unavailable. Click on the Save button to save all changes and exit the chart. Charts with pending reasons will stay within the existing Workgroup until the Pending Reason is removed. Pending Reasons can also be deleted/removed from accounts by clicking on the “X” next to the Pending Reason to be removed.

Pending Reason Notes

On any account, an edit button will appear to the left of the pending reason. Clicking that button will drop down a note entry where the user can record a note. Pressing ENTER will record the note. Keep in mind that a note can be deleted by clicking a trash can symbol to its left. In Account Search, the “Pending Reasons” drill down will now include the “Note” field.