Add-On Modules and Viewers

Optional Viewers

The following viewers are part of optional add-on modules and may not be used at all organizations. If you are unsure if a module is relevant to your organization, please contact your supervisor. Organizations looking for more information on these modules should reach out to the Dolbey SME team via email (smeteam@dolbey.com).

    Audit Module

    Audit Viewer Audit Viewer

    The audit viewer displays when the account is opened by a user in the role of Auditor. The audit viewer can be popped out onto a separate screen, allowing the auditor to have a screen for reviewing the chart. By selecting “Show All” codes in the unassigned code tree, the auditor is taken to the documents/documentation supporting that code. This will help streamline the audit process.

    An account can have one or more audits added to it. By clicking +Add Audit a new, blank audit worksheet will be created. These worksheets are numbered and displayed at the top of the audit viewer, along with a date stamp indicating when each worksheet was opened. The worksheet currently being viewed will be highlighted with a green background.

    Data in the audit viewer is only intended for coder education and administrative staff to score how the coder is doing in a report card. The auditor will need to add the coder of record so that the coder of record, any auditor, or other user role that has been given access can view the audit worksheets.

    The audit module allows for the role of an auditor within the application. The role of an “Auditor” has the same privileges as a “Coder” when it comes to account editing. More details on audit functionality can be found in the Audit User Guide.

    Discrete Values (Viewer)

    This feature may not be supported by your organization’s EHR vendor. The Discrete Values viewer show trending data or data that has values. The most common examples of discrete values are lab values and vital signs. The viewer can be popped out into another window by clicking on a little square with an arrow pointing to the right in the navigation tree next to the viewer name.

    Discrecte Values Viewer Discrecte Values Viewer

    An older style of discrete data can be displayed in a Discrete Values viewer. Tabs across the top of the screen display the categories of data. This displays each of the types of discrete data elements, which may vary by organization.

    The Discrete Values viewer has a Filter by Month box, listing the months that contain values. Selecting a month will highlight all the corresponding dates in the Filter by Date box. The resulting values will show in the viewing pane. The Normal and Abnormal tabs both have this functionality and are filtered separately.

    Discrete Values with a grey header are within normal limits. Each organization sends what is the reference point to determine what is normal and what is abnormal. If a header is display in red, it is considered abnormal by the organization. In addition to the header color, users can tell if the value is out of normal limits as there is a flag that indicates if the value is low vs. high.

    Flowsheet (Viewer)

    Flowsheet Viewer Flowsheet Viewer

    This feature may not be supported by your organization’s EHR vendor. The Flowsheet viewer shows information found in nursing documentation such as nursing or respiratory assessments, skin assessments, intake and outake data, etc. The viewer can be popped out into another window by clicking on a little square with an arrow pointing to the right in the navigation tree next to the viewer name.

    The Flowsheet viewer is the most recent style of discrete data viewer. This viewer is organized much like a spreadsheet. Depending on configuration, users may see major categories on the left-hand side of the spreadsheet (there are many different options as each site is a little different.). Upon clicking on one of these items users will be presented with a grid to the right. That grid will have multiple columns, the first column being name. Hovering over the column name will display three little lines. Clicking on them, will allow the user to filter in order to narrow down the data. If any of those names appear in red that means that at least one of the data elements are outside of the normal limits if there is a range.

    Flowsheet Data Flowsheet Data

    To the right of the name, if applicable, is a reference column. This reference column will indicate if the value is within normal limits. This is data that the EHR system has sent to Fusion CAC. If the reference column is available, then to the right of that is a flag column. A checkmark in that field also means the value is out of the normal range. This column can also be filtered if the user wants to look at everything outside of the normal limits. Next to that field is a date and time column. The user may see multiple dates and times depending on how the data is organized and how frequently it is documented. If a discrete value on the Flowsheet viewer has a specimen, it will show as a beaker symbol in the Results column. Hovering over the symbol will provide the name and site of the specimen.

    Flowsheet Beaker Flowsheet Beaker

    Right clicking in the Major Category column will show a menu allowing the user to expand or collapse all categories. That configuration will be saved for all accounts that have the Flowsheet Viewer, per user role. Note that if a user collapses/uncollapses a major category in the pop-out, it will not be seen on the main page until the user moves to a different viewer and back.

    Right Click Expand or Collapse Right Click Expand or Collapse

    ER E/M Module

    ER E/M Coding Viewer ER E/M Coding Viewer

    The ER E/M viewer is part of an add-on module for any chart with a “Is Emergency” flag within the account properties. If this module is turned on, any “Is Emergency” chart will have the “E/M Coding Worksheet” in the Navigation menu. There are several sections to the E/M Coding worksheet including: E/M No Charge, E/M Level, Trauma, Critical Care, Medications, and Additional Charging. More details on ER E/M functionality can be found in the Administrative User Guide.

    Completing the ER E/M Worksheet

    ER Date and Provider

    The first step in completing this worksheet is filling in the ER Date and the ER Physician fields. Once these are completed, the rest of the worksheet will populate.

    ER Date and Provider Fields ER Date and Provider Fields

    No Charge

    If a patient fits the criteria for “no charges” (for example, a registration error), all other fields in the worksheet go away because there is nothing else to be done from an ER charging perspective. However, other selections from the list will populate the fields accordingly.

    No Charge Dropdown No Charge Dropdown

    Critical Care

    Select appropriate answers to “Is Criteria Met” and “Is Time Determined.” To enter the duration, click on the clock icon.

    Critical Care Fields Critical Care Fields

    Enter start date/time and click on the Update button for the minutes to display.

    Duration Helper Duration Helper

    If there were multiple spans of time for critical care, click on +Add and enter any additional durations of time. The system will add up on the minutes and display once “Update” has been selected.

    Duration Helper +Add Time Duration Helper +Add Time

    E/M Levels Matrix

    The E/M Levels martix is configured per organization. This matirx will allow the user to check what interventions were completed during the ER visit. Once an intervention is selected from one of the columns, that becomes the minimal level and all columns before that will gray out. As the remaining sections are completed, users may see the level advance.

    E/M Levels E/M Levels

    Trauma

    If the case was a trauma, make the appropriate selection from the dropdown menu (pre-hospital notification, post-hospital notification, consult).

    E/M Trauma Options E/M Trauma Options

    Medication Administration Qty

    Based on the selection, additional fields or boxes will populate. Complete the quantities, add modifiers, and any notes. Modifier fields are available in the appropriate sections of the worksheet. The user can add up to four (4) modifiers unless they are using the Solventum CRS encoder, then they will be able to add up to five (5) modifiers. The “Notes” field is available for the coder to track things such as medications.

    Medication Administration Qty Medication Administration Qty

    Medication Administration Time/Modifier

    Update this section with the duration of each medication as needed, any modifier(s), and notes. The user can add up to four (4) modifiers unless they are using the Solventum CRS encoder, then they will be able to add up to five (5) modifiers.

    Medication Administration Time/Modifier Medication Administration Time/Modifier

    If there are multiple infusions (for example, one infusion started in left arm and one infusion stated in the right arm), click on the Action button to create another row to be completed including appropriate modifiers for each infusion.

    Action Button Action Button

    Additional Charges

    Add any additional charges. Much like the matrix, the additional charges section will be configured per each organization to include the necessary charges each organization captures.

    Add Additional Charges Add Additional Charges

    Charges for Assigned CPT Codes

    If the Coder adds a CPT code (otherwise referred to as “soft code”), the codes will appear in this section of the E/M Coding worksheet. It must then be determined by the Coder, or Charger, if the procedure added by the Coder occurred in the ER and should be charged. If so, the fields should be completed. If the procedure is determined to have occurred elsewhere, leave the 0 in the field.

    Charges for Assigned CPT Codes Charges for Assigned CPT Codes

    Note

    When there is a CPT coded added that has no CDM charge, it won’t appear in this section; only those that have a CDM.

    E/M Summary

    Once the Additional Charges section is complete, users will see the Summary which details the E/M level and other charges with the corresponding CDM Code.

    E/M Summary E/M Summary

    When all charging is complete and the charges are ready to be submitted, check the “Send Charges Outbound” checkbox and click on the Save button in the banner bar. This action sends charges out and the account will automatically route to a coder worklist so the rest of the coding that is not charge-related can be completed.

    If the charges cannot be completed for some reason (missing trauma documentation), the box should NOT be checked, and instead, a pending reason should be assigned on the Code Summary. Once a pending reason has been added, click on the Save button in the banner bar.

    Banner Bar Action Buttons Banner Bar Action Buttons

    If the “Send Charges Outbound” checkbox is NOT checked, the Coder will get a warning that ER charges are missing and will not be able to submit the account upon completion of coding. The Coder, in this case, would attach a pending reason to send the account back to the user applying charges to check the box. The account then goes back to the Coder to submit the account for final billing. This workflow ensures that the Coder does not submit an account unless all ER charges have been completed.

    E/M History

    This section displays the history of charges submitted. Click to expand for details.

    E/M History E/M History

    Physician Coding/Single Path

    Physician Coders differ from hospital coders in that they will usually work for a doctor who specializes in a specific type of medicine. As a result, they typically code for just that specialty. These coders will only deal with a subset of the ICD10 code set. Within the CAC system, functionality is built to allow a Physician Coder to code charts just like hospital coding staff. The Single Path coding role allows the user to code an account as a final coder and a physician coder simultaneously. When a Single Path user opens up the detail on a CPT code, they will see two separate fields for modifiers, and they can enter modifiers for both.

    A Single Path role can also be modified from the Profile drop-down menu under the user name at the top of the Account Detail screen, provided that another changeable profile role, such as CDI, Coder, or Physician Coder, is available on the User Profile. When adding or editing modifiers in the Charges viewer, the Single Path user sees the Coder’s version of the viewer, so what is added will be viewable to both a Coder and a Single Path user. The Physician Coder charges viewers are different and viewable only to them.